Returns & Refunds
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your product must be in the same condition that you received it, unopened, unused, and in its original packaging.
To start a return, you can contact us at info@dearlittlethings.nl. Items sent back to us without first requesting a return will not be accepted.
When returning items the shipping fee is at your own expense, and that if applicable the original shipping fee will not be refunded.
You can always contact us for any return question.
*Please note that we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund too.